What you need to use Tesco Bank Online Banking
Our site uses Adobe Flash to allow you to login. We recommend that to use Tesco Bank Online Banking, you have a PC or Apple Mac which meets the Adobe Flash minimum hardware requirements. Please find some information below which explains what you’ll need:
- Cookies - You'll need your browser to be set up to accept cookies from Tesco Bank. To make sure you can accept cookies, please check your browser help. You can access your browser help by using the help menu on your browser or by pressing ALT + H on your keyboard if you can't see your menu bar.
- JavaScript - You'll need JavaScript turned on before you can login to Online Banking. To learn more about how to do this, please check your browser help. You can access your browser help by using the help menu on your browser or by pressing ALT + H on your keyboard if you can't see your menu bar.
- Adobe Flash Player - We use Adobe Flash when you login to allow us to recognise your computer. We recommend that you have a PC or Apple Mac which meets the Adobe Flash minimum hardware requirements listed below.
| PC Type | Processor | Memory |
|---|---|---|
| Microsoft® Windows® XP | Intel Pentium 4 2.33GHz, Athlon 64 2800+ or faster processor (or equivalent) | 128MB of RAM |
| Microsoft® Windows® VISTA | Intel Pentium 4 2.33GHz, Athlon 64 2800+ or faster processor (or equivalent) | 512MB RAM |
| Microsoft® Windows® 7 | Intel Pentium 4 2.33GHz, Athlon 64 2800+ or faster processor (or equivalent) | 1GB of RAM (32-bit) 2GB of RAM (64-bit) |
| Mac OS X | Intel Core™ Duo 1.33GHz or faster processor | 1GB of RAM |
Your PC or Mac must also be connected to the internet and we recommend you use one of the following combinations of internet browser, operating system and Adobe Flash.
| Operating System | Browsers Supported | Adobe Flash |
|---|---|---|
| Microsoft® Windows® XP (SP3 recommended) |
Internet Explorer v7 or higher* Mozilla Firefox v3.6 or higher** Google Chrome v11 or higher*** Apple Safari v5 |
Flash v9**** or later (v10.3 recommended) |
| Microsoft® Windows® VISTA or Windows® 7 | Internet Explorer v8 or higher* Mozilla Firefox v3.6 or higher** Google Chrome v11 or higher*** Apple Safari v5 |
Flash v9**** or later (v10.3 recommended) |
| Apple Mac OS X 10.6 (Snow Leopard) |
Internet Explorer v8 or higher* Mozilla Firefox v3.6 or higher** Google Chrome v11 or higher*** Apple Safari v5 |
Flash v9**** or later (v10.3 recommended) |
What if my PC or Mac doesn't meet these requirements?
We've built Online Banking service to work with modern browsers and we've tested against the common combinations of Operating System and Browser. If your PC or MAC doesn't meet these minimum requirements you may still be able to use Tesco Bank Online Banking, but some features may not work as expected. We'll not be able to offer any support on browsers which aren't listed in the recommended combinations.
We would suggest that you upgrade your Internet Browser to a version as outlined above in the Minimum Requirements.
Important:
We know that the following Operating Systems and Internet Browsers are not currently compatible with Tesco Bank Online Banking:
Apple Safari on iPhone, iPad and iPod Touch (all versions)
* The latest version of Internet Explorer can be downloaded from the Microsoft® website at http://www.microsoft.com. Any installation difficulties should be referred to Microsoft®.
** The latest version of Mozilla Firefox can be downloaded from the Mozilla website at http://www.mozilla.com. Any installation difficulties should be referred to Mozilla.
*** The latest version of Google Chrome can be downloaded from the Google website at http://www.google.com/chrome. Any installation difficulties should be referred to Google.
**** The latest version of Adobe Flash can be downloaded from the Adobe® website at http://get.adobe.com/flashplayer/. For any installation difficulties with Flash, refer to the Adobe Support site here: http://www.adobe.com/support/flashplayer/
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