Making a claim for life insurance
If you need to talk to us about a claim, new or existing, then please call us. Our UK-based teams are here to handle your claim and get things sorted quickly and fairly.
Talk to us about a claim
Tesco Bank Life Insurance, Critical Illness and Over 50's Plan have been provided by a range of insurers to ensure you get the best possible service. You should check your policy document to find out the name of your policy provider.
|Policy provider||Date policy was taken out||Contact number||Write to us|
|Aviva||Since 16th September 2012||0800 015 1142 (lines are open 8am-8pm Monday to Friday, 8:30am-5pm Saturday and 10am-4pm Sunday)||Tesco Bank Life Insurance, PO Box 520, Norwich, NR1 3WG|
|Friends Life or Friends Provident||From 4th December 2009 to 15th September 2012||Life and Critical Illness policies – 0800 917 9566 (lines are open Monday to Friday 8:30am-6pm). Over 50s policies - 0800 917 8718 (lines are open Monday to Friday 9am to 5.30pm)||Tesco Life Insurance, Friends Life, PO Box 1550, Salisbury, SP1 2TWM|
|Countrywide Assured plc (formerly Protection Life/Direct Line Life)||From 15th February 2006 to 3rd December 2009||0345 300 4550* (lines are open Monday to Friday 9am-5pm)||Tesco Life Insurance, Countrywide Assured Plc, PO Box 2923, Romford, RM7 1PE|
|Norwich Union||Taken out on or before 14th February 2006||0800 068 6800 (lines are open Monday to Friday 8am-8pm and 9am-5pm on Saturday)||Tesco Bank, PO Box 569, Norwich, NR1 3XX|
Calls may be recorded.
*This number may be included as part of any inclusive call minutes provided by your phone operator.