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How to contact us

If you'd like to get a quote

Click on the button below or call us on 0345 078 3878*.

Once you've bought your policy we'll send you a welcome pack which will include all your policy documents.

Tesco Bank Pet Insurance is arranged, administered and underwritten by Royal & Sun Alliance Insurance plc.

Need to make a claim or a change on your policy?

Your policy is provided by Royal & Sun Alliance Insurance plc. The contact numbers are listed below.

Customer Services Line 0345 078 3895*
Lines are open Mon-Fri 8am-8pm, Sat 9am-5pm, and Sun 10am-5pm.
Claims Line 0345 078 3860*
Lines are open Mon-Fri 8am-8pm, and Sat 9am-5pm.

Calls may be recorded.

*This number may be included as part of any inclusive call minutes provided by your phone operator.


We're committed to making our products accessible to all customers.

We can be contacted by Minicom on 0800 300 836.

Tell us when your insurance is due for renewal

We're giving away 75 Clubcard points!

Just tell us your car, home or pet insurance renewal month, or all three, on our Renewals website so that we can contact you at the right time with our latest offers and deals.

If you're a Clubcard customer, you will get 75 Clubcard points if you enter your dates by 31 August 2016. Simply enter your Clubcard number on our Renewals website. Conditions apply.

Find out more on our Renewals website and to see our full terms and conditions.

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