Complaints

Complaints about your policy

Talk to us

Call 0345 366 1310*, or 0113 820 9993 if calling from a mobile.

Write to us

Customer Relations Manager
Freepost RSJB-RYLK-JKUX
Tesco Bank Complaints
P.O. Box 277
Newcastle upon Tyne
NE12 2BU

Tesco Bank is a member of the Financial Ombudsman Service and if we are unable to reach agreement with you, you are entitled to ask the Financial Ombudsman Service to review your case. You can find more information about this here.

Complaints about your claim

Tesco Underwriting Ltd

Call 0345 677 7222*

Write to:
Tesco Bank
PO Box 591
Eastleigh
SO50 0HH

AXA Insurance UK plc

Call 0845 242 0132

Write to:
Axa Insurance
PO Box 300
Lancaster
LA1 1GB

Towergate Underwriting Group Ltd

Call 0845 242 0132

Write to:
Towergate Insurance
PO Box 300
Lancaster
LA1 1GB

Royal & Sun Alliance Insurance plc

Call 0345 078 7535*

Write to:
Customer Relations Team
PO Box 2075
Livingston
EH54 0EP
crt.halifax@uk.rsagroup.com

Legal & General Insurance Ltd

Call 0845 070 1307

Write to:
Legal & General
PO Box 1429
Birmingham
B5 4UT

*This number may be included as part of any inclusive call minutes provided by your phone operator.

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