Contact us

Car insurance

Visit our alternative Contact us page if you hold a Box Insurance policy.

New customers 0845 366 8631
For queries and changes to your insurance policy or any add-on products 0845 246 2895
If you are calling from a mobile, you can use 0113 209 3098
Breakdown assistance 0800 003 001
Key Cover claims 0845 366 0228
Get a quote
Existing customers

Tesco Car insurance is arranged and administered by Tesco Bank and is underwritten by a select range of insurers.

Tesco Breakdown Cover is provided by RAC Motoring Services and/or RAC Insurance Limited.

Tesco Bank Key Cover is underwritten by Ageas Insurance Limited. Claims are handled by Keycare Limited (trading as Keycare).

Need to make a claim

Your claim will be handled by our UK-based customer service centre.

Visit our Claim page for more information

Using a text phone?

If you're using a text phone via the Text Relay service:

View contact numbers


We're here to listen and help if you're unhappy about your cover or the service you've received.

More on complaints

Tell us when your insurance is due for renewal

We're giving away 100 Clubcard points!

Just tell us your car, home or pet insurance renewal month, or all three, on our renewal dates website so that we can contact you at the right time with our latest offers and deals.

If you're a Clubcard customer, you will get 100 Clubcard points if you enter your dates here, by 20 May 2014. Simply enter your Clubcard number on the renewals website. Conditions apply.

See full terms and conditions on the renewals microsite.

Go to renewals microsite.

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