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What can we help you with?

Questions about your car insurance policy

For queries and changes to your insurance policy or any additional cover:

Call us on 0345 246 2895*

Calling from a mobile? Call us on 0113 209 3098

Text phone 18001 0345 246 2895*

Lines are open Monday to Friday 8am-9pm, Saturday and Sunday 9am-5pm. Calls may be recorded.

*This number may be included as part of any inclusive call minutes provided by your phone operator.

Tesco Car Insurance is arranged and administered by Tesco Bank and is underwritten by a select range of insurers.

Do you have Box Insurance?

If you had a box fitted to your car when you took out your policy, we have a dedicated team of advisors to help you.

Head over to the Box Insurance pages to find the right contact details for your policy.

Contact numbers for Box Insurance

Making a claim

Talk to someone in the UK, 24 hours a day.

Visit our claims page

Existing customers

Get your policy booklets and find out more about making changes to your cover.

Existing customers help

Get a quote

Call our UK-based team on 0345 366 8631*.

Using a mobile? Call us on 0113 209 3098

Find out more and get a quote online

Key Cover claims

0345 366 0228*

Tesco Bank Key Cover is provided by Ageas Insurance Limited. Claims are handled by Keycare Limited (trading as Keycare).

Breakdown assistance

0800 003 001

Tesco Breakdown Cover is provided by RAC Motoring Services and/or RAC Insurance Limited.


Get in touch if you're unhappy with our service or a claim.

More on complaints

*This number may be included as part of any inclusive call minutes provided by your phone operator.

Tell us when your insurance is due for renewal

We're giving away 75 Clubcard points!

Just tell us your car, home or pet insurance renewal month, or all three, on our Renewals website so that we can contact you at the right time with our latest offers and deals.

If you're a Clubcard customer, you will get 75 Clubcard points if you enter your dates by 31 August 2016. Simply enter your Clubcard number on our Renewals website. Conditions apply.

Find out more on our Renewals website and to see our full terms and conditions.

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