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What can we help you with?

Questions about your car insurance policy

For queries and changes to your insurance policy or any additional cover:

Call us on 0345 246 2895*

Calling from a mobile? Call us on 0113 209 3098

Text phone 18001 0345 246 2895*

Lines are open Monday to Friday 8am-9pm, Saturday and Sunday 9am-5pm. Calls may be recorded. *This number may be included as part of any inclusive call minutes provided by your phone operator.

Do you have Box Insurance?

If you had a box fitted to your car when you took out your policy, we have a dedicated team of advisors to help you.

Head over to the Box Insurance pages to find the right contact details for your policy.

Contact numbers for Box Insurance

Making a claim

Talk to someone in the UK, 24 hours a day.

Visit our claims page

Existing customers

Get your policy booklets and find out more about making changes to your cover.

Existing customers help

Get a quote

Call our UK-based team on 0345 366 8631*.

Using a mobile? Call us on 0113 209 3098

Find out more and get a quote online

Box Insurance customers

Need help with your young drivers' Box Insurance?

Box Insurance contact details


Get in touch if you're unhappy with our service or a claim.

More on complaints

Tell us when your insurance is due for renewal

We're giving away 100 Clubcard points!

Just tell us your car, home or pet insurance renewal month, or all three, on our Renewals website so that we can contact you at the right time with our latest offers and deals.

If you're a Clubcard customer, you will get 100 Clubcard points if you enter your dates by 29 February 2016. Simply enter your Clubcard number on our Renewals website. Conditions apply.

Find out more on our Renewals website and to see our full terms and conditions.

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