Customer Services

Feel free to contact us if you've got a question, a problem, or need to report your card lost or stolen.

We're here to help and will endeavour to resolve your issues.

If you have any queries, contact our Customer Service team on the following numbers:

Lines are open 24 hours a day, 7 days a week. We can also be contacted by Typetalk on 18001 08456 04 04 09 or by Minicom on 0870 154 11 92. Calls may be recorded. Daytime calls cost up to 8p plus 6ppm from BT landlines, Monday to Friday. Mobile and other providers' charges may vary.

Or write to us at:

Tesco Personal Finance plc
PO Box 5747
Southend on Sea SS1 9AJ

Online Banking

If you need help registering or logging in to Online Banking for your credit card call us on:
0845 300 3511

Lines are open 24 hours a day, 7 days a week.

Call us on:
0845 600 6016

Lines are open 8am-8pm, Monday to Friday, 9am-5pm Saturday and Sunday. Calls may be recorded.

Textphone or Typetalk

We're committed to making our products accessible to all customers. For customers who are hard of hearing or have speech difficulties we can be contacted using our Textphone service on 0845 671 0675 or by requesting Typetalk on 18001 0845 600 6016.

To use these services you must have the correct equipment installed.

Or write to us at:

Tesco Bank
Loans
PO Box 27014
Glasgow
G2 9FE

If you need help registering or logging in to Online Banking call us on:
0845 601 0900

Lines are open 8am-10pm Monday to Friday, and 9am-5pm Saturday and Sunday.

Textphone or Typetalk

We're committed to making our products accessible to all customers. For customers who are hard of hearing or have speech difficulties we can be contacted using our Textphone service on 0845 671 0674 or by requesting Typetalk on 18001 0845 601 0900.

To use this service you must have the correct equipment installed.

Or write to us at:

Online Helpdesk
Tesco Bank
Broadway 1
199 Renfield Street
Glasgow
G2 3AX