Mortgage My Account Help Centre

Welcome to the Tesco Bank online help centre. Whether you're logging in for the first time or haven't logged in for a while, you'll find all the information you need in this section.

How to register for My Account

You'll be asked to register for My Account when you get a quote or apply - You'll need to register your email address and choose a password.
You can also register your mobile phone number for text message updates.

Logging in to My Account

Once you've registered, you can log in to My Account at www.Tescobank.com/mortgages. Go to the tab at the top right hand corner of the page, select Mortgages in the dropdown and click on LOG IN.

Track your application with My Account

You can track the progress of your application by logging in to My Account. We'll update you when;

  • We instruct our conveyors to value your property
  • We receive the valuation report
  • Your formal offer is issued

Manage your mortgage with My Account

My Account lets you manage some aspects of your mortgage account online without charge. For example, you can:

  • Change your bank details
  • Change your payment date to any date between the 1st and 28th of the month
  • Add or amend your Clubcard number

It also lets you see:

  • The progress of your application
  • Any quotes you've asked for
  • Your mortgage details, including loan amount
  • The interest rate you're paying
  • Your outstanding balance
  • Your monthly payment amount
  • The Clubcard points you'll collect each month based on your monthly payment amount
  • Your next Direct Debit date. 

Once you've registered, you can log in to My Account at www.Tescobank.com/mortgages. Go to the tab at the top right hand corner of the page, select Mortgages in the dropdown and click on LOG IN.

Forgotten your log-in details?

If you've forgotten your log in details, call us and we'll reset your password. You can call our UK based Mortgage Team on 0845 051 8446. We're open 8am – 9pm Monday to Friday and 9am – 4pm Saturday.

Got a question about Online Banking?

If you need more information about Online Banking, please visit our Questions and Answers page.

  • Read our FAQs