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Helpful contact information for box insurance

Quick answers on Your Community

You may find your query has already been solved in Your Community, a place to search for answers and find support, as well as ask questions and share knowledge with other customers.

Contact us by phone

Lines are open Monday to Friday 8am-8pm, Saturday 9am-4pm and Sunday 10am-4pm.

How can we help?Contact details
Get a quoteYou can also get a quote online0330 022 2202
For queries and changes to your insurance policy or any add-on products0330 022 2202
Make a claimVisit our claims page for more information0330 022 2525
Breakdown assistance0333 202 1897
Key Cover claims0345 366 0228*
Complaints about your Tesco Bank Box Insurance0330 022 2202
In-tele-box installations
If you need to make an appointment to have an in-tele-box fitted to your car
0121 332 1220

If you're using a text phone via the Text Relay service simply add 18001 to the start of each phone number.

*This number may be included as part of any inclusive call minutes provided by your phone operator.

Existing box insurance customer?

More help and useful information is available on our existing customer page, including copies of your policy documents.